Creating a New Matter – DWR PRO

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Creating a New Matter – DWR PRO

When you create a new Matter, you need to choose several settings and configurations. There are three components for creating and accessing a Matter. It is important to understand and specify the location of each component.  

1. The User Interface or end-user machine. This is where the log-in icon is located. It is also the local user's desktop.

2. The document repository - the location where preserved documents are stored. For large Matters this is often a server or network storage device containing many terabytes of disk space. In some companies and firms the network storage device may be referred to by a simple  name or a drive letter (ie. X:)

3. The Matter database or work product repository. Each Matter has a database that collects user input and directs traffic between the user interface and the document repository. The Matter database could be on the same machine as the User Interface and/or the document repository. The location of the Matter database must be defined by the operating system and not by a simple name.

Recommended for Single-User DWR Pro environment - The User Interface, document repository and the Matter database should all be on the same machine.

Recommended for the Multi-User DWR Pro environment - The document repository and database are best set up on the same machine with end users using RDP to access the database and document repository.

Create a new Matter

From the Matter menu click New:


The Create New Matter dialog box appears:



When you create a new Matter, you need to choose several settings and configurations.

1.Ensure SQL is Setup

Hosted users should already have SQL installed in their environment – move on to step 2.

For Digital WarRoom Pro users, you must first install SQL onto your local machine. The install link is included on our DWR Pro Onboarding Page. You can generally get by taking the defaults, however there are a couple points to keep in mind outlined in our video tutorial: SQL Server Download and Installation Instructions.

Most importantly, you will be given the opportunity to set a SQL instance name. We highly recommend that you take the default, as outlined in the video. The default instance name should be “MSSQLSERVER”.


2.Matter Server Field

In the Matter Server field, type the matter server name. What you type here will depend on the instance name you entered when SQL was configured.

If you took the defaults, as recommended in the SQL install video, you can enter your Machine Name. You can reference your machine name by simply typing “.” or “localhost”.

If you set a custom instance name during SQL installation, type the instance name here.


3.Windows Authentication Field

In the authentication field, click either Windows Authentication or SQL Server Authentication. Default value is Windows Authentication.

Windows Authentication: This option should be picked in almost all scenarios. For Pro users. Windows authentication will work correctly assuming you clicked the “Add Current User” button during SQL installation.

SQL Server Authentication: This option is for more advanced users that have set up a custom SQL account


Click Next




4.    In the Client and Matter fields, type the associated Client and Matter name. These fields are metadata for your own use and will not affect Matter setup. Optionally, you can provide Bill Code,  Contact Info, and a Description of the Matter. You can edit this matter-level information later on by going to Matter->Properties.

Manage document location

5.    Specify either a network (UNC - Universal Naming Convention) or local path for the repository location. The default location is C:\DWR.

Important: If choosing a UNC path please ensure your system administrator has given access to  the folder or repository.

6.Click Next. The Database Location dialog box will appear:

database location

Manage work product database location

7.  In Database Location you will need to specify a location for DWR to create the database files.

oThe location must already exist on the SQL server.

oThe database location cannot be set as a UNC path.

Important: The third box in Database Location allows users to automatically use settings from an existing Matter. Click on the drop down to choose an existing Matter that you want to use as a template for your settings. (This feature is used when a firm handles numerous cases that will have the same Marks and Issue codes. These settings will not need to be recreated for each new Matter but will be mirrored from the existing Matter in the New Matter.)


8.  Click Finish.

A new Matter (in our example “ACME IP Dispute”) will now appear in Review.